Privacy Policy
We ('We', 'Us', or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide through the Gaingate website (the 'Website').
The following principles will be upheld:
To be transparent about how we collect and process your personal information:
We want you to be able to make informed decisions about the use and processing of Personal Data. That’s why we created this website. To achieve this, we use various methods and procedures to share relevant information about how Personal Data is used. If we believe you need specific details, we’ll provide them at the appropriate time. We are happy to answer any questions and offer any clarifications permitted by law. You can reach us by email at: info@helder-valtrix.com
Personal Data will only be used for the purposes set out in this Policy.
Personal Data may be processed by us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, meeting regulatory or legal obligations, and conducting administrative and business activities to support the provision and use of the Services. We also process Personal Data to better understand your preferences and needs.
Make use of essential tools to safeguard your rights with regard to Personal Data:
Our goal is to enable you to make informed choices about the use and processing of Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide relevant information about the use of Personal Data. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and provide clarifications permitted by law. You can reach us via email at: info@helder-valtrix.com
Protect Your Personal Data:
Although we cannot guarantee the absolute security of your Personal Data, we will continue to implement a range of technical and organizational measures to ensure it is protected. Our Privacy and Security Policy is comprehensive.
1. The Scope?
This Policy describes the types of Personal Data that Company collects about natural persons and how we process it, share it with third parties, secure it, and otherwise handle it. This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including by reference to additional information we hold or can access. This Policy defines 'processing' as any operation that requires the use or collection of Personal Data; it includes the management, organisation, structuring, and storage of Personal Data. Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly solicit or collect information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected information about a child, we will delete it as quickly as possible.
2. What Personal Data Do We Hold About You?
When you use our Services and channels or visit our website, we collect Personal Data. In some cases, we ask you to provide Personal Data directly. In others, we collect it by analysing how you use our Services and channels or by receiving information from our third-party partners.
3. No obligation to disclose personal information to the company and the associated consequences.
You are not required to provide Us with any Personal Data. However, in some situations, if you choose not to share such data, it may prevent Us from providing the Services. This may also prevent users from accessing the Website.
4. What types of Personal Data can we collect? When you visit our website, we may collect the following personal information from you:
This includes details about your online activity log and traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser, as well as information about the device you use. The information we collect is not personal and cannot be used to identify you. Personal data we receive from you: any personal data you choose to provide to us when you connect with a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
The Company processes your Personal Data for the purposes described in this section and in line with the applicable legal basis.
Without a valid legal basis, the Company cannot use your Personal Data. The legal grounds on which the Company may process your Personal Data include:
- You have provided consent to the processing of your personal data for one or more purposes. This applies, for example, when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to establish or defend legal claims.
- Processing is necessary to comply with a legal obligation.
Contact us by email for more details about processing necessary to protect our legitimate interests.
Below is a list of purposes and legal bases for which we may use the information you provide us. Personal Data.
1. To share your personal information with third parties at your request to enable access to digital trading.
If you request this, we may ask you for Personal Data to share it with third-party companies
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
Personal Data is used to address any inquiries you may have regarding the Services.
Processing is necessary to pursue the legitimate interests of the Company or those of a third party.
3. To comply with statutory, administrative, or judicial obligations, Personal Data is processed to meet applicable legal requirements.
Processing is necessary to comply with legal obligations.
4. To improve Our Services
We may use Personal Data to improve Our Services. This may include, among other things, crash and malfunction reports we collect in connection with the Services.
Processing is necessary for the purposes of the Company's legitimate interests or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to pursue the legitimate interests of the Company or a third party.
6. To carry out and manage activities that comply with the requirements of Our Services
These activities include back-office operations, business development, strategic decision-making, oversight mechanisms, etc.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
7. To perform analyses, including statistical analysis
To make decisions on various issues, we employ a range of analytical techniques (including statistical methods).
Processing is necessary to pursue the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process Personal Data to safeguard our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and relevant terms, conditions, or policies.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, and with providers that process IP address information and analyze user experiences.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you supply to us with those third-party trading platforms. Their use of your Personal Data is governed by their own privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners to secure resources that enable us to enhance and improve the products and services we provide to our customers.
Where necessary to protect the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company or any other company within our group in connection with a transaction (including the transfer or sale of assets of the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other company in the group.
ONLINE TRACKING NOTICE
We may use third-party services, such as advertising providers on our website or analytics companies. These providers may also use cookies or other technologies.
Cookies are small text files placed on your device when you visit or access the website. We use cookies to collect information about your preferences and browsing habits to enhance your user experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and make it easier for users to return to the website.
7. Cookies and Third-Party Services
We may use them according to their intended purpose:
Cookies are strictly necessary
Cookies are strictly necessaryThese cookies are essential for accessing the features you’ve requested and for navigating our website. They help deliver the information, products, and services you’ve asked us to provide.
They are necessary for your device to download and stream data. This enables you to move around the site, use its features, and return to pages you’ve visited before.
Cookies collect personal data, such as your username and last login date, to verify that you are logged in to the site. They are erased when you close your web browser (session cookies).
Functionality Cookies
ScopeCookies allow us to recognize you each time you visit our site and to save your settings and preferences.
Additional informationThey remain active until their expiration date and are retained even after you close the browser.
Cookies for performance
ScopeCookies are used to collect statistical data about the site's performance and to help improve it. They also enable us to conduct analysis on our website.
Additional informationCookies store anonymous data that is not linked to any identified or identifiable natural person. You can delete them when you close your browser. Other cookies may remain valid indefinitely.
Cookies are blocked or have been removed
To block or delete cookies, adjust your browser settings. Below are links with instructions for several of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
ONLINE TRACKING NOTICE This service does not currently respond to Do Not Track signals.
8. Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders. We'll share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue to share your data for another 12 months.
We regularly review the Personal Data we hold to ensure it is not kept longer than necessary.
9. Transfers of personal data to a third country or to an international organisation
Your personal information may be transferred to other countries (i.e., to a third country—one outside your country of residence) or to international organizations. The Company takes all necessary measures to safeguard the Personal Data you provide and ensures that data subjects can assert their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for Personal Data transferred to it, pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the 'GDPR')
- The transfer is made under a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
10. Security of Your Personal Data
We have implemented appropriate organisational and technical measures to safeguard Personal Data, including preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant the error-free security of your Personal Data. We also cannot be held liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to provide Personal Data about you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by third parties in these circumstances.
No method of transmitting Personal Data over the internet is completely secure, and the Company cannot ensure the security of Personal Data you transmit to Us online.
11. Hyperlinks to websites operated by third parties
Links to third-party sites and applications are available on this website. These sites and apps are not under the Company’s supervision. We are not responsible for the collection or processing of Personal Data by those third parties. This Policy does not apply to activities carried out through such sites or apps.
When you visit any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use their services. We also recommend doing so before providing any Personal Data to them.
12. Changes to this Policy
This Policy may be updated at any time. If we make changes, we will notify you by posting the revised Policy on our website. Additionally, for significant updates, we will seek to inform you through appropriate methods and will publish a notice on our website. Unless otherwise specified, any changes take effect upon publication of the updated Policy.
13. Your rights in relation to your personal data
You have the right to ask us to verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data we do not require. You may also restrict certain types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You can exercise your rights by emailing the address below. Access rights
The Company can verify whether Personal Data about you is being processed. If so, you can access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
Your right of access must not conflict with the rights and freedoms of others. If your request would adversely affect another person’s rights and freedoms, the Company may refuse to comply or limit its response. Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data about you be completed, taking into account the purpose of processing. Right to Erasure
Erasure applies if: (a) the Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, the Personal Data may be stored only with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest in the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure and must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of your Personal Data based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims, we may continue processing.
For direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may also appeal to a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data, as described in section 13. We will provide information in response to your requests under section 13 within one month of receipt. This period may be extended by up to two months where necessary, depending on the complexity and number of requests. We will inform you within one month of any extension and the reasons for it.
Unless otherwise provided under section 13, information requested pursuant to your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
If we have doubts about the identity of the person making the request, the Company may request additional information.
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